Effective Communication for Nurses
This workshop allows participants to develop their ability to engage in effective communication with confidence, capability and consideration of the impact within the healthcare environment.
In the workshop participants will:
Understand the building blocks of good interpersonal communication;
Explore the impact of (in) effective communication in the healthcare environment;
Identify their personal communication style and understand that of others;
Understand how to enhance interactions with other styles;
Explore the variables that influence communication;
Recognise the role of perception in communication;
Understand aspects of language and its impact on agreement, disagreement, cooperation, group consensus and rapport;
Recognise the extent of misunderstanding and miscommunication in a conflict or dispute; and
Understand how to build collaboration using negotiation and mediation skills.
Member $190, Non-member $240, Job Rep or ANF SIG member $180
| Wed, 02 May 2018
Start Date: 02/05/2018 09:30:00 am
End Date: 02/05/2018 16:30:00 pm
Venue: ANMF Melbourne Presenter: Bonnie Miller
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