Details and Registration

6h CPD

Relationship management in the healthcare sector


This workshop will develop participant ability to build collaborative relationships by discussing and understanding relationship and conflict management in the healthcare environment.

In the workshop participants will:

● To be able to answer the questions “what is conflict?” and “how does conflict impact Healthcare?”

● Identify and discuss the most common behavioural responses to conflict

● Explore common conflict modes and increase awareness of personal mode preference

● Identify and discuss the most useful conflict response mode in the Healthcare environment

● Identify and discuss conflict causes in the Healthcare environment

● Explore the opportunities and challenges conflict provides

● Understand and apply negotiation fundamentals

● Discuss and practice the communication skills that support collaborative relationships

Member $190, Non-member $240, Job Rep or SIG member $180



 Date Venue Sessions
 Mon, 07 May 2018 ANMF Melbourne Start Date: 07/05/2018 09:30:00 am
End Date: 07/05/2018 16:30:00 pm
Venue: ANMF Melbourne Presenter: Bonnie Miller